Frequently Asked Questions

You can register by visiting our Join Us page and completing the registration form, or by contacting our recruitment team directly. We will guide you through the onboarding process, including document verification, compliance checks and an introductory consultation.

You will need to provide proof of identity, right to work documentation, professional registration where applicable, a DBS certificate, references and evidence of mandatory training. Our compliance team will provide a full checklist during registration.

We offer a wide range of roles including registered nurses, healthcare assistants, support workers, specialist nurses, clinical research nurses, phlebotomists and more. Roles span acute care, community care, mental health, children's services, complex care and specialist settings.

Once your compliance checks are complete and all documentation is verified, you can begin accepting shifts. For candidates with up-to-date compliance, this can be as quick as a few days. Our team works efficiently to get you placement-ready as soon as possible.

Yes. Our dedicated team provides 24/7 support throughout your placement. You will have access to a named consultant, our out-of-hours team and ongoing training and development opportunities to support your professional growth.

We offer weekly pay for healthcare professionals. Timesheets are submitted and verified, and payment is processed promptly. Our finance team is available to answer any pay-related queries you may have.

We provide a comprehensive range of healthcare professionals including registered general nurses, mental health nurses, learning disability nurses, healthcare assistants, support workers, specialist nurses, clinical research nurses and phlebotomists. All staff are fully vetted and compliance-checked.

We pride ourselves on rapid response times. For urgent requests, we can often deploy qualified staff within hours. Our network of pre-vetted healthcare professionals enables us to meet both planned and emergency staffing needs efficiently.

We cover a wide range of settings including NHS hospitals, private hospitals, care homes, children's residential homes, supported living, community care, home care, schools, clinical research facilities and more. Our services span both public and private sector environments.

Yes. All healthcare professionals undergo rigorous compliance checks including enhanced DBS checks, right to work verification, professional registration validation, reference checks, mandatory training completion and ongoing competency assessments. We maintain full compliance with CQC standards.

Yes. Our operations team is available 24/7, 365 days a year, including bank holidays. Whether you need emergency cover at 2am or planned weekend staffing, we are available to respond.